Entities
Heriot-Watt University
Incidents involved as both Developer and Deployer
Incident 641 Report
Customer Service Robot Scares Away Customers
2018-01-22
Heriot-Watt Univeristy in Scotland developed an artificially intelligent grocery store robot, Fabio, who provided unhelpful answers to customer's questions and "scared away" multiple customers, according to the grocery store Margiotta.
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